FAQ
Frequently Asked Questions
1. What is Sari for Change?
Sari for Change is a conscious fashion label and social enterprise that transforms pre-loved Indian saris and heritage textiles into contemporary garments, while upskilling women and creating sustainable economic opportunities.
2. Where are your products made?
All Sari for Change pieces are produced at our training hubs in Cosmo City, Yeoville, and Dobsonville (South Africa). Women are trained in sewing, garment construction, and production, and each garment is created as part of this skills-development process.
3. How can I donate saris or textiles?
You can donate clean, usable saris and heritage textiles by contacting info@sariforchange.co.za for current donation details. Saris can be dropped off at our studio in Northcliff, or courier collection arrangements can be made within South Africa.
4. Are your products sustainable?
Yes. Sustainability is central to our work. We upcycle existing textiles, operate ethical production practices, and follow a zero-waste approach, ensuring offcuts and remnants are reused wherever possible. We also prioritise responsible, low-impact packaging.
5. How should I care for my garment?
We recommend hand washing in cold water or dry cleaning. Do not bleach or tumble dry. Each piece is upcycled and one of a kind - slight variations, marks, or colour inconsistencies are part of the regeneration process and are celebrated as a hallmark of sustainable luxury.
6. Do you ship internationally?
Yes. We ship worldwide via DHL. Shipping costs are calculated at checkout, and delivery times vary depending on your location. Please note that any customs duties or import taxes are the responsibility of the customer.
7. What are your shipping options within South Africa?
We partner with Courier Guy for all local deliveries.
- Standard delivery (R100): 1–4 working days
- Overnight delivery (R120): Next working day (orders placed before 1pm)
Once your order has been shipped, you will receive a tracking number via email.
You may also arrange collection from our Northcliff studio by emailing info@sariforchange.co.za.
8. What is your returns policy?
We accept returns within 14 days of delivery. While we do not offer refunds, approved returns will be issued a credit note.
To be eligible:
- Items must be unworn, unwashed, and unaltered
- Items must be returned in original condition
Customers are responsible for return shipping. Once the item has been received and approved, a credit note will be issued within 14 days.
9. How do credit notes work?
Credit notes are issued for approved returns only
Valid for future purchases
Not refundable or redeemable for cash
Valid for 6 months from date of issue
10. How does Sari for Change support women?
Through the Sari for Change Foundation, we provide training in garment making, design, and production, along with fair pay and pathways to entrepreneurship.
Women are supported to establish home-based businesses. To date, we have trained 120 women and indirectly impacted over 300 family members.
11. How can I get involved?
You can support Sari for Change by donating saris or heritage textiles, purchasing from our collections, collaborating with us, or contributing to the training of women.
For partnerships or volunteering, email info@sariforchange.co.za.
12. Do you offer custom or made-to-order pieces?
We offer custom orders based on our existing designs only. Customisation is subject to fabric availability and production timelines. Please contact info@sariforchange.co.za to discuss your request.
13. Do you wholesale or supply retailers?
Yes. We work with selected retailers and stockists locally and internationally. For wholesale enquiries, please email info@sariforchange.co.za to request our lookbook and wholesale terms.
14. How do I know my size will fit?
We provide a detailed size guide on each product page to help you choose the best fit. As each garment is one of a kind, slight variations may occur. If you require additional measurements or fit advice, please contact us before placing your order.
We are happy to answer all your questions. Contact us at info@sariforchange.co.za.
